Our open workshops allow individuals to attend independently or with sponsorship from their employer to address a specific development need. These are normally held in the South Wales area.

Bespoke or tailored courses have the added benefit of providing an organisation with exactly the right training to suit their particular needs at the right time and in your preferred location. We can work with you to develop a programme that can last from one day to a series of sessions spread over several months.

One-to-one coaching and mentoring solutions are offered either face-to-face or via telephone and email.

Click on the workshop titles below to find out more (all workshops are one day events and some require pre- work). Go to the contact page to request further information and check availability.

Use the "book now" button to request booking details.


Interviewing with impact
- Develop and enhance your interview skills to conduct fairer and incisive meetings with candidates. The second half of the day requires you to put theory into practice with real candidates. More...

Evidence-based assessment methods
- Build your capability as an objective assessor of behaviour. Practice assessing others in typical assessment situations and exercises e.g. presentations and group discussions. More...

Coaching for performance
- Acquire coaching skills suitable for line managers and above. This day will provide a kick-start in getting you using an effective and sustainable approach with colleagues to foster more responsibility and ownership. More...

Effective performance management and appraisal
- Learn skills and techniques to help maximise your staff's performance levels. Effective communication, focussed development, appropriate delegation and constructive monitoring can put you firmly on the road to successful outcomes. More...

CVs and application forms
- Compile an impactful document for the next potential employer. Think like the recruiter / HR professional dealing with your cv/application form and tailor your message to the role you are interested in (competency- based applications covered) More...

Interviewing success
- Project the right impression at interview - what you say and how you say it. Delegates will have plenty of opportunity to prepare and practice for the "real thing" in this dynamic workshop. More...

Assessment centre success
- Typical assessment centre exercises will be reviewed and practised by delegates e.g. presentation, group discussions, and one-on-one meetings. There is also the option to sit ability tests and personality questionnaires prior to the centre. More...

Career Steer
- Reflect on your past, audit your current situation and plan the future around your aspirations. This practical workshop enables you to gain clarity about what you need to do reach your goals with a precise action plan to help you stay on track. More...

Interviewing with impact

Develop and enhance your interview skills to conduct fairer and incisive meetings with candidates. The second half of the day requires you to put theory into practice with real candidates.

Who could benefit?
Managers and team leaders who are either new to the interview process, nervous about the process or simply in need of a skills refresher.

What will be covered?
- Detailed analysis of the role to identify the key criteria sought
- Designing appropriate questions to probe candidate knowledge, skills and attitude
- Compiling competency-based behavioural questions to explore candidates' experiences
- Managing the process: what needs to happen before and after the interview
- Removing bias from the process and enhancing objectivity in making decisions
- Legal aspects and best practice in recruitment, selection and assessment
- Practice at asking questions
- Feedback on your interview style and content and the impression you made
- Tips and techniques to enhance your future performance

Anticipated outcomes
Improved skills and learning of the interview process to maximise the opportunity of assessing candidates at interview. Demonstrate a fair and effective interviewing style, which leaves a positive and professional impression of your organisation to all interviewees.

Evidence-based assessment methods

Build your capability as an objective assessor of behaviour. Practice assessing others in typical assessment situations and exercises e.g. presentations and group discussions. More...

Who could benefit?
Managers and team leaders who are either new to the assessment or development centre process or in need of a skills refresher.

What will be covered?
- Detailed analysis of the role to identify the key criteria sought
- Identifying appropriate people and exercises to seek evidence of ability and potential
- Generating competency-based rating scales to enhance information collection and evaluation
- Practice with observing and assessing typical assessment centre exercises
- Giving constructive and developmental feedback to participants

Anticipated outcomes
Enhanced objectivity in assessing behaviour in the workplace. Assessor skills also transfer effectively to performance management and appraisal - enhancing capability as a people manager or team leader.

Coaching for performance

Acquire coaching skills suitable for line managers and above. This day will provide a kick-start in getting you using an effective and sustainable approach with colleagues to foster more responsibility and ownership.

Who could benefit?
Managers and team leaders with responsibility for people - either new to coaching or in need of a skills refresher.

What will be covered?
- How coaching is relevant in a people management and development role
- The benefits and limitations of a coaching approach and how it differs to other interventions
- Introduction to the GROW model and practise using it
- Developing active listening skills

Anticipated outcomes
Acquisition of basic coaching skills, which can be applied immediately in the workplace with effective and sustainable outcomes.

Effective performance management and appraisal

Learn skills and techniques to help maximise your staff’s performance levels. Effective communication, focussed development, appropriate delegation and constructive monitoring can put you firmly on the road to successful outcomes.

Who could benefit?
Managers and team leaders whether they are new to a line management position, or are experienced and would like to refresh and improve their skills.

What will be covered?
- Understanding the role of performance management and appraisal - from your and your team members perspectives
- Setting and agreeing job standards and goals
- Undertaking performance gap analysis and addressing the findings
- Identifying different motivational drivers and adapting strategies to suit the individual
- Identifying training and support needs for personal development
- Developing active listening skills and giving constructive and impactful feedback
- Developing effective questioning techniques to help team members reflect and subsequently act to address their performance.

Anticipated outcomes
Greater clarity, confidence and competence in conducting formal appraisals. Adjusting your approach in managing performance to optimise opportunities for coincidental team and individual development. Better understanding of the part that motivations play in this process.

CVs and application forms

Compile an impactful document for the next potential employer. Think like the recruiter / HR professional dealing with your CV/application form and tailor your message to the role you are interested in (competency- based applications covered)

Who could benefit?
Individuals new to applying for jobs (graduates and returners to the employment market) and those who are clearly qualified for jobs but feel they could do a better job at presenting themselves on paper.

What will be covered?
- Detailed analysis of the role to anticipate what the employer is seeking
- Reviewing your experiences to demonstrate and evidence what is sought
- Structuring your content and compiling your answers for maximum impact
- Practice at completing application forms / developing a CV
- Tips and techniques from an experienced recruiter

Anticipated outcomes
A draft copy of a CV and/or application form for submission for your target job.

Interviewing success

Project the right impression at interview - what you say and how you say it. Delegates will have plenty of opportunity to prepare and practice for the "real thing" in this dynamic workshop.

Who could benefit?
Individuals who are either new (recent graduates) to the interview process, nervous about the process or simply rusty and need to refresh their skills.

What will be covered?
- Detailed analysis of the role to anticipate what the employer is seeking
- Anticipating the type of questions that you would be expected to answer
- How to make your responses count and have impact with your interviewers
- Practice at answering questions
- Feedback on your interview style and content and the impression you made
- Tips and techniques to enhance your future performance

Anticipated outcomes
Improved skills and learning of the interview process to sell yourself with confidence and credibility at the next interview.

Assessment centre success

Typical assessment centre exercises will be reviewed and practised by delegates e.g. presentation, group discussions, and one-on-one meetings. There is also the option to sit ability tests and personality questionnaires prior to the centre.

Who could benefit?
Individuals new to assessment centres (expecting to participate as a candidate in recruitment process) and those anxious about being exposed to detailed assessment (reveal what, how and why is assessed by assessors)

What will be covered?
- Analysis of a generic role to appreciate and benchmark against the role you are seeking to secure
- Identification of the behaviours being examined in different types of exercises and role plays
- First hand experience of participating in one group and one individual exercise
- Experience of assessing others to truly appreciate what is sought by assessors
- Feedback on your performance to support your development

Anticipated outcomes
Greater insight around the workings of assessment centre methods to de-mystify the process and enhance your potential for success at this selection stage.

Career Steer

Reflect on your past, audit your current situation and plan the future around your aspirations. This practical workshop enables you to gain clarity about what you need to do reach your goals with a precise action plan to help you stay on track.

Who could benefit?
Individuals not clear about their first (fresh graduates) or next professional move Someone whose job was made redundant and who wants to explore alternative roles and options

What will be covered?
- Reflection and assessment of my motivations, skills and abilities
- Taking stock of preferences and strengths to optimise professional contribution
- Realistic planning of SMART goals around gaps between current and desired circumstances
- A holistic approach to consider your career within your overall life goals and stages of career maturity

Anticipated outcomes
A clear route to meet your identified goals for career success with considered contingencies.